Communication Technology

Two stories recently emerged of disgruntled professional football players letting off some steam on Twitter.

Aldershot Town striker Marvin Morgan has been placed on the transfer list following a message he posted on social networking website Twitter... - see Aldershot's Marvin Morgan transfer listed over tweet (BBC News).

And...

Players' chief Gordon Taylor has described the Football Association as "very precious" for charging Liverpool winger Ryan Babel over Twitter posts... - see PFA's Gordon Taylor defends Ryan Babel's Twitter posts (BBC News).

And footballers wonder why people roll their eyes when they refer to themselves as "professionals"!

According to an article on the BBC News website yesterday, one on-line game is said to have costed the USA economy in the region of $120m in lost productivity.

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Courtesy of HR Zone:

The rogue employee, who has been suspended until further notice, used the mobile phone operator’s official account to post a message saying: “Vodafone UK is fed up of dirty homo’s [sic] and is going after beaver.”

The company uses Twitter to deal with customer service complaints and within minutes of the message appearing on Friday, hundreds of its 8,824 followers contacted it to ask whether its account had been hacked.

Vodafone deleted the message from its Twitterfeed within minutes, but copies quickly made their way around the internet and the firm was forced to issue hundreds of individual apologies to users, saying that it had not been hacked.

Instead it said that the situation arose due to a “severe breach of rules by staff in our building, dealing with that internally. We’re very sorry”.

The obscene tweet is understood to have come from Vodafone’s customer service centre in Stoke, where its web team uses a range of social networking sites to provide generally less contentious technical advice and new product information.

Vodafone is launching an internal investigation into the incident.

But it is not the first time that such sites have been used by staff in such an inappropriate fashion.

A year ago, for example, Virgin Atlantic sacked 13 of its cabin crew after they used Facebook to call passengers ‘chavs’ and claimed that the airline’s planes were full of cockroaches.